REAL Leaf inside every piece - FREE shipping Australia wide on orders $100+ / $9 Shipping Australia / $25 Shipping Worldwide

Shipping

All orders are shipped from our Sydney studio and each item comes beautifully gift packaged for free.

SHIPPING WITHIN AUSTRALIA

We use Sendle for shipping Australia wide.  For regional Australia postcodes where Sendle does not deliver we use Australia Post. 

FREE shipping for orders over $100

$ 9 Flat-rate Australia wide.

Express Post is available on request. 

Delivery times

2 - 3 business days processing time.

1 - 3 business days delivery to metro areas. 

4 - 5 business days delivery to regional Australia and Western Australia.

Once your order is dispatched you will receive shipping confirmation and tracking details.

If you have any questions or if we can help with anything at all, please contact us at amelia.carfax@gmail.com.

  Please note: during busy periods or within 5 days of a new collection launch or sale, there may be some shipping delays

 

INTERNATIONAL SHIPPING

We use Sendle for international shipping. 

$ 25 -  Flat Rate all international countries.

$15   - New Zealand.

Delivery time

2 - 3 business days processing time

10 - 15 business days for international deliveries

Check with your local authorities on your country' s policies regarding import duties and taxes. 

Once your order is dispatched you will receive shipping confirmation and tracking details.

If you have any questions or if we can help with anything at all, please contact us at realleafjewelleryaustralia@gmail.com

 Please note: during busy periods or within 5 days of a new collection launch or sale, there may be some shipping delays.

RETURNS & EXCHANGE POLICY

We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we’ll gladly accept a return of any full priced item subject to the following conditions:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return the item with proof of purchase to:

Bush Art Australia P/l (T/A Real Leaf Jewellery Australia)

PO BOX 878

EPPING  NSW  2121

AUSTRALIA

Customers are required to package the item adequately to avoid damage in transit. Postage expenses associated with the product are to be covered by the customer unless the item is faulty in which case Bush Art Australia will bear the cost.

You should consider a trackable postage service or shipping insurance. We don’t guarantee that we will receive your returned item. 


Refunds  
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and arrange a refund. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for another item, send us an email at realleafjewelleryaustralia@gmail.com and send your item to:

Bush Art Australia P/L (T/A Real Leaf Jewellery Australia)

PO BOX 878 

EPPING NSW 2121

AUSTRALIA